Frequently Ask Questions

1What are vapour barriers or moisture barriers?
Vapour barriers or moisture barriers are films made from synthetic materials (usually polyethylene, also called PE films) that should limit the penetration of moisture from the subsurface into the laminate floor. They need only be installed on mineral subfloors such as stone, concrete, asphalt, because under certain climatic conditions water vapour can precipitate as condensation and cause structural damage. The vapour barrier is laid trough-like or “floating”. The rows are laid next to each other with approx. 20cm overlap and affixed with masking tape
2What is recommended for uneven subfloor surfaces?
Subfloor surfaces with differences in the surface of more than three millimetres per running metre must be sanded down or spackled (according to DIN 18202). Unevenness in the subfloor is best determined with a straightedge or a long spirit level.
3Which installation direction do you recommend?
We recommend installing your laminate floor lengthwise in the direction of the main source of light and crosswise in the direction of movement. Often the observance of these directions is not possible, i.e. the door and windows might face each other. In such situations you must decide according to your own taste. Laminate can be laid diagonally or, with the appropriate transition profiles, in various directions. For a diagonal installation, you should expect more offcut waste and allow for between five and ten per cent more when you purchase your flooring. If the subfloor consists of wooden floorboards, you should lay your laminate panels transversely to the lengthwise floorboards.
4Are laminate floors suitable for wheelchairs?
Generally laminate flooring is suitable for wheelchairs. However we recommend the use of soft, rubber wheels. This is also our recommendation for office chairs.
5Wood floors are hard to maintain?
Routine maintenance for wood flooring is really very easy. Simply sweep, dust mop or vacuum the floors with the beater bar turned off to remove dirt and grit from between the floor boards. Wet mops should be avoided because excessive water can dull the finish over time, or even damage the wood itself. When spills occur, they should be cleaned immediately with a dry or slightly damp cloth. When the floor begins to look a little dull, using a wood flooring cleaner recommended by the installer will help renew luster. If you are not sure which cleaner to use, visit a reputable floor covering store for a recommendation.